Privacy Policy

1. Information We Collect

When you contact us, we may collect information you choose to provide, such as your name, email address, phone number, company name, project requirements, and the contents of your message.

Our website hosting and security systems may also process technical information, such as IP addresses, browser details, timestamps, and server logs, where generated by those systems.

2. How We Use Information

We may use submitted information to respond to enquiries, understand project requirements, arrange consultations, prepare proposals, communicate about our services, protect our website against misuse, and meet legal obligations.

We will not use personal information for an unrelated purpose where applicable law requires additional consent or another legal basis.

3. Consent and Your Choices

Where consent is required, we will seek it in the manner required by applicable law. You may contact us to withdraw consent where processing relies on that consent. Withdrawal does not affect processing that was lawful before withdrawal, and we may need to retain certain records where lawfully required.

4. Sharing of Information

We may share relevant information with service providers that help operate our website, communicate with you, maintain security, or support our business. We may also disclose information when required by law or when necessary to protect our legal rights.

We do not intend to sell personal information. Information shared with a service provider should be limited to what is reasonably needed for the relevant service.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving disputes, and meeting legal obligations. Retention periods depend on the type of information and the circumstances.

6. Security

We aim to use reasonable technical and organisational safeguards to protect personal information against unauthorised access, disclosure, loss, or misuse. No method of transmission or storage can be guaranteed to be completely secure.

7. Your Requests and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information you have submitted, or to raise a concern about how it is handled. We may request information needed to verify your identity before responding. Requests will be handled in accordance with applicable law.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before sharing information with them.

9. Children's Privacy

Our website is intended for people seeking information about business and technology services. If you believe a child has provided personal information to us inappropriately, please contact us so the matter can be reviewed.

10. Changes to This Policy

We may update this policy when our website, information-handling practices, or applicable legal requirements change. The latest version will be published on this page with its updated date.

11. Contact Us

For privacy questions or requests, contact Agentix Solutions using the details below.